By browsing the website of Gin Manel and its subdomains, as well as when ordering any product in our online store, assumes the acceptance of these Terms and Conditions of Purchase, Delivery and Returns.
Purchasing Gin Manel’s E-Commerce products is subject to the following terms and conditions:
A) All Gins available for sale in the online store can only be purchased by people who are of legal age in your country of residence. In case of doubt contact us.
B) All prices and other information presented in the online store can change without notice and are always subject to the existing stock.
C) Under the current Portuguese legislation, Gin Manel is obliged to add the VAT value to the legal fees of 23% for all products if the sale is made to the national territory, if it is a sale outside the national territory is Exempt from VAT. All prices have the value of VAT discriminated.
D) All promotions launched in the online store may not apply to physical stores.
E) Orders for Continental Portugal and Islands as well as orders for the European Union, Japan, Singapore and South Korea are delivered by contracted transport company. For other destinations we appreciate contact.
In general, an order takes 48 to 72 hours to be delivered in mainland Portugal, 2 to 14 working days to the Islands and in Europe between 2 to 7 days. (Except for exceptions to which we are unrelated, such as natural disasters).
F) All orders placed through the online store, will only be processed after settlement. The non-payment of the order within 10 (ten) days after the issuance of the same implies the automatic cancellation of the same.
G) In the event that an order can not be fulfilled in whole or in part, the customer will be contacted immediately in order to find an appropriate solution.
H) At the displayed prices are added the postage values of each order. The shipments of each order are calculated based on the sum of the packing cost and shipping cost. In turn the cost of shipping depends on the weight of the order and the destination of delivery. The total postage is automatically calculated when placing your order in the virtual store.
I) All products must be checked and analyzed by the customer immediately upon delivery. In case of any damage to the product, the customer must return it to the transport company and justify the reason for the return in the delivery note and notify Gin Manel immediately, which will quickly remedy the situation.
J) Gin Manel, owned by the businessman Guilherme Camejo, recognizes to all its customers the right to terminate the contracts they have entered into with them, allowing them to return within 14 days of the products purchased under Decree-Law no. 143/2001 and Decree-Law 82/2008 of 20/05. K) Gin Manel, owned by the businessman Guilherme Camejo reserves the right to cancel orders that originate incorrect values for computer errors, as provided in terms of returning the amounts paid immediately to the buyers.
L) Gin Manel is not responsible for shipments made to countries where the respective law does not allow the entry of alcoholic beverages. It is the responsibility of customers to seize their orders. In case of return of the products Gin Manel will only refund the amount corresponding to these same products. If in doubt contact us before ordering.
M) All purchases made from Gin Manel’s website are subject to Portuguese legislation. Any conflict or divergence of interpretation of the General Conditions of Sale Online will be submitted to the competent Portuguese Court.
N) If the client is outside of Mainland Portugal, Gin Manel informs that, in the event of a legal proceeding, it must be exclusively established in the Portuguese Courts.
O) In the event of a consumer dispute, the consumer may use the European Online Dispute Settlement Platform available at http://ec.europa.eu/consumers/odr or the alternative dispute resolution bodies Listed.
Check here the Consumer Conflict Arbitration Center (detailed below)
These General Conditions of Sale are subject to change without notice and should therefore be consulted carefully before placing any order. For clarification of any doubt, request of additional information or sending of suggestions, do not hesitate to contact us in general @ ginmanel.com